Privacy Policy

Effective Date: 16 April 2025

This Privacy Policy explains how Durat AlZahirah for Software and Trading ("we", "us", or "our"), the company behind SwiftStart, collects, uses, discloses, and protects your personal information when you visit our website, use our services, or make a purchase.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you sign up, fill out a form, or make a purchase, we may collect:

• Full name
• Email address
• Company name
• Country
• Payment information (processed securely via third-party services)
• Business stage or preferences (from questionnaires)

b. Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Referring URL
• Pages visited and time spent

We use cookies and similar technologies to enhance user experience and analyze traffic.

2. How We Use Your Information

We use the information we collect to:

• Provide and deliver our products or services
• Process transactions and send confirmations
• Respond to inquiries and support requests
• Improve our offerings, website, and customer experience
• Send occasional updates, offers, or product announcements (you can opt out anytime)

3. How We Share Your Information

We do not sell, rent, or share your personal data with third parties for their own marketing purposes. We may share your data with:

• Trusted service providers (e.g., payment processors, analytics tools)
• Legal authorities, if required to comply with applicable laws

All third-party services we use are under contractual obligations to protect your data.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the Internet is 100% secure.

5. Your Rights & Choices

• You may access, update, or delete your personal information by contacting us.
• You may opt out of marketing emails via the unsubscribe link provided in each message.
• You may disable cookies in your browser settings, though this may affect website functionality.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined above, or as required by law.

7. International Users

By using our website and services, you consent to the processing of your information in accordance with this policy and under the applicable laws of the State of Qatar.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact

For questions about this Privacy Policy or to exercise your data rights, please contact us through our Contact Form.